Great National Hotels, the champion for the independent hotel industry, has been providing world-class unbranded services for the past 14 years. Our objective has always been to offer independent hotels of all sizes access to services that are typically only available through international groups. By joining Great National, independent hotels can benefit from cost-effective solutions and a range of services that enhance their operations.
One of the original services we provided (and still do today) is the 24/7 outsourcing of call centre reservations. By outsourcing this function, hoteliers created the time to focus on incredible guest experiences.
As our offering evolved we now offer specialist web design and development services, as well as digital media services, enabling hotels to have a strong online presence and reach a wider audience cost effectively.
As a company, we have evolved to specialize in key digital and technology skillsets, particularly in revenue management and revenue optimization. Our team now includes industry experts such as Rachel Howes, the original managing director of booking.com UK, and Leo Dempsey, a renowned hotel operator. Their expertise allows us to better understand the needs of our hotel clients and achieve unprecedented rates of client bookings.
From our inception, we have remained committed to being the champion for independent hotels. We understand the unique challenges and opportunities they face, and we continue to provide the necessary support and services to help them thrive in a competitive industry. Great National Hotels is here to empower independent hotels and elevate their success.
